Manual processes. Disconnected systems. Expensive errors. Hospitality is full of friction, and Omniboost is removing it.
In this on-the-ground episode recorded after a major hospitality event in Las Vegas, host Rob Napoli sits down with two of Omniboost’s key players to explore how automation, integrations, and consultative SaaS are reshaping hotel and restaurant operations. Vincent Gitsels and Romano Ruijtenburg share how Omniboost is solving industry pain points, one data connection at a time.
Topics Covered
- Lessons from the Vegas hospitality tech floor: what hotels are asking for now
- Consultative SaaS: the blend of software + service that drives results
- Breaking financial data silos across POS, PMS, and accounting systems
- Why AI is becoming central to hospitality automation
- Self-onboarding, human error reduction, and operational scale
- What’s next for Omniboost: product roadmap insights
Whether you’re a tech leader, GM, finance head, or systems integrator, this episode unpacks the next phase of hospitality success.
Timestamps
00:00 Welcome to Hospitable with Rob Napoli
02:00 Lessons from the Las Vegas event
03:00 Vincent’s journey at Omniboost
04:30 Consultative SaaS explained
05:45 Breaking data silos
07:00 AI and automation in hospitality tech
08:20 POS to PMS to accounting integrations
09:10 Reducing human error with Omniboost
10:30 Insights from customer conversations
12:00 Future projects at Omniboost
13:30 Self-onboarding and operational efficiency
15:00 Final takeaways from Vegas
