Clairfield Hotel is a 56-room boutique property featuring a 70-seat restaurant and an on-site wellness centre. Serving both leisure and corporate guests, the hotel relies on smooth coordination between departments to deliver a seamless guest experience.
The property operates with Lightspeed K in the restaurant and Mews as its PMS.
Here's what they have to say about the partnership:
Automation was the driving factor for us in adopting Omniboost. By enabling seamless communication between our restaurant and PMS, staff can focus on serving guests rather than manually transferring charges. The integration has made billing smoother, reduced errors, and accelerated our day-to-day operations, giving us greater confidence in financial accuracy and overall efficiency.
Before implementing Omniboost, the restaurant and reception systems operated separately. Charges from the restaurant could not automatically post to guest rooms in the PMS.
This resulted in:
As the property served both leisure and corporate segments, accuracy and efficiency in billing were essential. Manual processes were slowing operations and pulling staff away from guest service.
Clairfield Hotel needed a reliable, automated integration to connect restaurant and PMS systems and eliminate repetitive manual tasks.
By partnering with Omniboost, Clairfield Hotel implemented an automated data flow between Lightspeed K and Mews, creating a seamless billing environment across outlets.
Restaurant charges now flow automatically from Lightspeed K into Mews.
Revenue moves instantly and reliably from outlet to guest folio.
Configuration and mapping within the Omniboost Data Hub were intuitive and structured.
The hotel team was able to transition efficiently without complexity.
With automation in place:
The operational rhythm of the hotel became noticeably smoother.
Today, Clairfield Hotel operates with a fully connected restaurant and room billing environment:
With systems speaking the same language, the team can focus less on transferring numbers and more on welcoming guests through the door.
