About this integration

Source Specification:
HotelKey

Target Specification:
NetSuite: Cloud-based production and sandbox accounts

Availability:
Available in the following countries: Globally

Connectivity:
HotelKey: Daily export files are automatically retrieved from secure cloud storage each day.
NetSuite: Secure token-based authentication connects to NetSuite for lookups and journal posting.

Data Frequency & Timing:
By default the integration runs daily. The timing of the integration run is flexible but always respects the end-of-day settings in your HotelKey environment.

Available Accounting Flows: The difference between a Closed and Consumed accounting flow
Consumed-Accounting Flow (Accrual)

Integration Flowchart

[Flowchart image is added manually.]

About the Omniboost Base Platform
Omniboost Base gives you a single platform to onboard, monitor, and manage all your Omniboost accounting integrations — across all your properties. From reviewing integration status and updating mapping to tracking data runs and resolving errors, everything you need to keep your connections running smoothly is in one place. Learn more here.

Integration features → EXPORT ONLY

Features

Consumed Flow

Transfer Revenues
Transfers revenues to the accounting platform aggregated by HotelKey Accounting Category for simplified reporting.

Supported - Grouped by charge type

Transfer Payments
Transfers payments to the accounting platform aggregated by HotelKey Accounting Category for simplified tracking.

Supported

Transfer VAT / Tax
Transfers VAT/Tax using either designated ledger account codes or VAT/Tax codes, based on configuration.

Supported - Account-code based only

Accounts Receivables (A/R)
Transfers revenues from checked-out guests with unpaid balances, linked to their debtor profiles for A/R management.

Not Supported

Detailed revenue entries
Provides granular, line-level revenue transaction details instead of aggregated totals.

Not Supported

Detailed payment entries
Provides detailed, line-level payment transaction data instead of aggregated totals.

Not Supported

Skipping revenue entries
Allows exclusion of specific revenue transactions (by accounting category) from the transfer.

Supported - By charge type name

Skipping payment entries
Allows exclusion of specific payment transactions (by accounting category) from the transfer.

Supported - Certain payment types can be excluded

Credit card fee split - commission calculation
Separates estimated credit card fees from gross payment amounts and posts them to a designated ledger account.

Not Supported

Matching debtor numbers
Uses existing debtor numbers from the accounting system by reading them from the PMS, avoiding duplicate debtors.

Not Supported

Statistics
Transfers statistical data (arrivals, departures, occupancy) to the accounting system.

Supported

Customizing the journal description
Allows customising journal entry descriptions beyond the default PMS reference format.

Supported

Customizing revenue and payment descriptions
Allows customising journal entry line descriptions beyond the default accounting category names.

Not Supported

Market segmentation for accommodation revenues
Breaks down accommodation revenues by market segment for granular reporting and ADR per segment.

Supported - May be skipped depending on setup

Advanced mapping logic
Supports detailed mapping of ledger accounts, cost centers and other journal elements beyond standard PMS mapping.

Supported

Payment reconciliation support
Includes additional payment details to help reconcile payment entries with bank transactions.

Not Supported

Ledger / Balance Movements Transfer

Supported - Account setup may vary by property

Automatic Rounding / Balancing Line

Supported

Duplicate Journal Entry Protection

Supported

Business Date Validation

Supported

Duplicate Source File Handling

Supported

Missing Report Detection

Supported

Separate statistical journal

Supported

Accommodation revenue via market segment

Supported - Availability depends on property setup

Please note: Features and flowchart may vary depending on the setup of the target and source systems, and the accounting flow applied. Not all features in the Omniboost Base Platform are supported for all integrations.

Onboarding Process
Before you start onboarding, you must complete your HotelKey and NetSuite setup. You can't configure or activate the integration until you complete this step.

1. Request the integration
After completing your setup, request the integration via the button at the bottom of the page.
2. Confirm your subscription
The Omniboost team will reach out with a subscription agreement for your review and approval.
3. Complete onboarding
Please complete the guided steps in "Base" and submit all required information promptly, as delays directly affect how much historical data we can include.
4. Review and go-live
Omniboost reviews your configuration, performs validation, and activates the integration. Data will not flow until Omniboost sets the integration live.

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